Read our practice policies on these pages.
Practice policies
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Accessibility
Accessibility statement for Roxbourne Medical Centre This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website...
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...
Patient rights and responsibilities
Patient’s responsibilities If you are unable to attend an appointment please let us know so that we can offer it to someone else If you are late for your appointment...
Chaperones
The Surgery prides itself in maintaining professional standards. For certain examinations during consultations an impartial observer (a “Chaperone”) will be required. This impartial observer will usually be a practice Nurse or Health...
Zero Tolerance
The practice fully supports the NHS Zero Tolerance Policy. The aim of this policy is to tackle the increasing problem of violence against staff working in the NHS and ensures...
Date published: 7th February, 2024
Date last updated: 29th July 2025
